Terms & Conditions
“Manjal” is a trademark of Manjal sole proprietorship, a company incorporated under the Companies Act, 2013 with its registered office at 970 Ottiyambakkam Main Rd, Chennai - 600126 (Company). The domain name www.manjal.co.in is owned by the Company.
This document is published in accordance with the provisions of Rule 3 of the Information Technology (Intermediaries Guidelines) Rules, 2011. The User Agreement may be updated from time to time by the Company without notice. It is therefore strongly recommended that you review the User Agreement, as available on the Manjal, each time you access and/or use the Manjal.
The terms ‘visitor(s)’, ‘user(s)’, ‘you’ hereunder refer to the person visiting, accessing, browsing through and/or using the Manjal at any point in time.
The Manjal is a platform for domestic consumers to transact and grant access to the Manjal to display/offer products for sale through the Manjal. For abundant clarity, the Company does not provide any services to users other than providing the Manjal as a platform to transact the product that are on sale.
Services on the Manjal are available to only select geograph locations in Chennai for now, and are subject to restrictions based on business hours and days of Manjal.
Transactions through the Manjal may be subject to a delivery charge where the minimum order size is not met. You will be informed of such delivery charge at the stage of check-out for a transaction through the Manjal.
License & Access
The Company grants you a access and make personal use of the Manjal, but not to download (other than page caching) or modify it, or any portion of it, except with express prior written consent of the Company. Such limited access does not include/permit any resale or commercial use of the Manjal or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Manjal or its contents; or any use of data mining, robots, or similar data gathering and extraction tools. Manjal or any portion of the Manjal may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express prior written consent of the Company. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Manjal or of the Company without the express prior written consent of the Company. You may not use any meta tags or any other “hidden text” utilizing the Company’s name or trademarks without the express prior written consent of the Company. You shall not attempt to gain unauthorized access to any portion or feature of the Manjal, or any other systems or networks connected to the Manjal or to any server, computer, network, or to any of the services offered on or through the Manjal, by hacking, ‘password mining’ or any other illegitimate means
Account & Registration Obligations
All users must register and log in for placing orders on the Manjal. You must keep your account and registration details current and correct for all communications related to your purchases from Manjal. All users are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer and devices, and to the extent permitted by applicable law you agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be used in an unauthorised manner.
All the products listed on the Site will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower on the date of delivery additional charges will be collected or refunded as the case may be at the time of the delivery of the order.
You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.
You Agree and Confirm
That you will use the services provided by the Site, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the Site.
You will provide authentic and true information in all instances where such information is requested of you. Manjal reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), it has the right in its sole discretion to reject the registration and debar you from using the Services and / or other affiliated websites without prior intimation whatsoever.
That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
Governing Law and Jurisdiction
This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Chennai shall have exclusive jurisdiction in any proceedings arising out of this agreement.Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by Manjal and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Chennai. The High Court of judicature at Chennai alone shall have the jurisdiction and the Laws of India shall apply.